Web Site Terms and Conditions of Use

1. Terms

By accessing this web site, you are agreeing to be bound by these
web site Terms and Conditions of Use, all applicable laws and regulations,
and agree that you are responsible for compliance with any applicable local
laws. If you do not agree with any of these terms, you are prohibited from
using or accessing this site. The materials contained in this web site are
protected by applicable copyright and trade mark law.

2. Use License

Permission is granted to temporarily download one copy of the materials
(information or software) on American Appliance’s web site for personal,
non-commercial transitory viewing only. This is the grant of a license,
not a transfer of title, and under this license you may not:
1. modify or copy the materials;
2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
3. attempt to decompile or reverse engineer any software contained on American Appliance’s web site;
4. remove any copyright or other proprietary notations from the materials; or
5. transfer the materials to another person or “mirror” the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by American Appliance at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on American Appliance’s web site are provided “as is”. American Appliance makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, American Appliance does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall American Appliance or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on American Appliance’s Internet site, even if American Appliance or a American Appliance authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on American Appliance’s web site could include technical, typographical, or photographic errors. American Appliance does not warrant that any of the materials on its web site are accurate, complete, or current. American Appliance may make changes to the materials contained on its web site at any time without notice. American Appliance does not, however, make any commitment to update the materials.

6. Links

American Appliance has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by American Appliance of the site. Use of any such linked web site is at the user’s own risk.

7. Site Terms of Use Modifications

American Appliance may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to American Appliance’s web site shall be governed by the laws of the State of Utah without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

Welcome to American Repair. By using our services, you agree to the following terms:

9. Services Provided

American Repair offers appliance and HVAC repair, installation, and related services in Utah.

10. Customer Responsibilities

By scheduling a service, you agree to:

Provide accurate contact and service location details
Ensure safe access to the service area
Comply with payment terms as invoiced

11. Communications Consent

By using our services, you agree to receive SMS and phone call notifications regarding your appointments and invoices. You may opt out of text messages by replying “STOP.”

12. Payment Terms

Payments are due as per the invoice terms. Failure to pay may result in service suspension or additional fees.

13. Limitation of Liability

American Repair is not responsible for pre-existing conditions of appliances or HVAC systems. We are not liable for damages caused by failure to follow service recommendations.

14. Changes to Terms

We may update these Terms of Service at any time. Continued use of our services constitutes acceptance of the updated terms.

For questions, contact us at 801-254-2566.

Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
We will only retain personal information as long as necessary for the fulfillment of those purposes.
We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
We will make readily available to customers information about our policies and practices relating to the management of personal information.

American Repair (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you use our services.

1. Information We Collect

We collect the following personal information when you schedule a repair, service, or installation with us:

Name
Phone number
Service address
Billing address
Other relevant service details

2. How We Use Your Information

We use the collected information to:

Schedule and confirm appointments
Dispatch service technicians
Send appointment reminders
Invoice and collect payments

3. Sharing of Information

We do not sell your data to third parties. However, we may share your information with:

Our VOIP provider (Simplii VOIP) to facilitate communication
Data storage providers for record-keeping and business operations

4. Communications and Consent

By providing your contact information and scheduling a service, you consent to receive communications from us regarding:

Appointment confirmations and reminders
Job status updates
Invoice and payment reminders

Customers may opt out of text messaging by replying “STOP.”

5. Data Security

We implement reasonable measures to protect your personal information from unauthorized access or disclosure.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.

For questions about this policy, contact us at 801-254-2566.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.